Shipping Policy

At Azaler, we’re committed to getting your order to you as quickly and safely as possible. Every order is handled with care and dispatched promptly through our trusted fulfillment network.

🚚 Order Processing

  • Orders are typically processed and dispatched within 1–3 business days.

  • You will receive a confirmation email once your order has been shipped.

📦 Estimated Delivery Times

Region Estimated Delivery Time
Australia 7–20 business days
New Zealand 7–20 business days
United States 7–18 business days
United Kingdom 7–18 business days
Other Countries 10–25 business days

Most orders arrive sooner. Delays may occur due to customs, postal congestion, or seasonal factors.

🔎 Tracking Your Order

  • Most orders include a tracking number, sent via email once the order is shipped.

  • In some cases, tracking may not be available depending on the shipping method or carrier used.

  • If tracking is unavailable, rest assured your order is still on its way and will be delivered within the timeframes outlined above.

📬 Late or Missing Deliveries

If your order has not arrived within 30 business days, please contact us at
📧 azaler_official@protonmail.com

We will investigate and offer a fair resolution — either a replacement or a full refund, depending on the circumstances.

🛃 Customs & Import Taxes

For international orders, you are responsible for any customs duties, taxes, or import fees that may apply in your country. These fees are not included in your order total.

❓ Need Help?

We’re here to help with any shipping or order-related concerns.
📧 azaler_official@protonmail.com