Privacy policy

This Privacy Policy describes how Azaler (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website www.azaler.com (the “Site”).

1. Collecting Personal Information

When you use our Site, we collect information to provide services to you, fulfill your orders, and improve our offerings. “Personal Information” means any information that can uniquely identify an individual.

Device Information

  • Examples collected: Browser version, IP address, time zone, cookie data, visited pages, search terms, interaction data.

  • Purpose: To load the site correctly and analyze usage.

  • Source: Collected automatically via cookies, web beacons, log files, tags, or pixels.

  • Shared with: Shopify.

Order Information

  • Examples collected: Name, billing/shipping address, email, phone number, payment info (e.g., credit card).

  • Purpose: To process orders, fulfill contracts, detect fraud, and communicate with you.

  • Source: Collected directly from you.

  • Shared with: Shopify.

Customer Support Information

  • Collected when you contact us for assistance.

2. Minors

The Site is not intended for individuals under 12 years old. We do not knowingly collect data from children. If you believe a child has provided us data, please email azaler_official@protonmail.com to request deletion.

3. Sharing Personal Information

We share Personal Information with service providers (like Shopify) to help operate our business. We may also disclose data to comply with legal obligations, respond to lawful requests, or protect our rights.

4. Behavioural Advertising

We may use your information to show relevant ads via services like Google or Meta (Facebook/Instagram).

We may share your browsing behavior or product interests with advertising platforms via cookies or tags, depending on your location and consent settings.

5. Using Personal Information

We use your data to:

  • Process orders

  • Provide customer support

  • Improve our website

  • Send product updates, promotions, or service notifications

6. Lawful Basis (GDPR - EEA Only)

If you are in the EEA, we process your data under:

  • Your consent

  • Fulfilling a contract

  • Legal obligations

  • Legitimate interests

  • Protection of vital interests

  • Public interest tasks

7. Retention

We retain Personal Information for as long as necessary unless deletion is requested. You can request erasure at any time.

8. Automated Decision-Making

We do not engage in fully automated decision-making that has a legal or significant effect.

Shopify may use limited automation to prevent fraud, including:

  • Temporary IP or credit card blacklists after failed attempts

9. Selling Personal Information (CCPA)

We do not sell Personal Information as defined under the California Consumer Privacy Act (CCPA).
If this changes, you will be notified and given the right to opt out.

10. Your Rights

EEA Residents (GDPR)

You may:

  • Access your data

  • Correct or update it

  • Request erasure

  • Object to processing

  • Port your data to another service

Contact us at azaler_official@protonmail.com to exercise any rights.

Your information is processed in Ireland and transferred to the U.S. or Canada via Shopify’s compliant data infrastructure.

California Residents (CCPA)

You may:

  • Access the data we hold about you (“Right to Know”)

  • Correct, delete, or transfer it

  • Authorize an agent to act on your behalf

Contact azaler_official@protonmail.com for any CCPA request.

11. Cookies

We use cookies to:

  • Remember your settings (e.g., login)

  • Power the shopping cart

  • Track site performance

  • Show targeted ads

Essential Shopify Cookies Include:

Cookie Purpose
_secure_session_id Navigation
cart, cart_sig, cart_ts Checkout
checkout_token Order processing
secure_customer_sig Customer login
_shopify_y, _y Analytics

You can manage cookies via your browser or tools like www.allaboutcookies.org.

Blocking cookies may affect website performance.

12. Do Not Track

We do not currently respond to Do Not Track (DNT) signals due to lack of standardized interpretation.

13. Changes

We may update this Privacy Policy to reflect changes in practices or for legal reasons. The latest version will always be on this page.

14. Contact Us

For questions, requests, or complaints regarding this Privacy Policy, contact us at:

📧 azaler_official@protonmail.com